The Customer Management Scorecard Managing CRM For Profit - Neil Woodcock
Given the big budgets that are attached to customer management (CM) initiatives, it's not surprising that companies are keen to see a good level of return o... |
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InstallAnywhere Tutorial and Reference Guide
Gives step-by-step, easy-to-follow exercises to help build and reinforce necessary skills to create... |
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The Dynamic Workplace Present Structure And Future Redesign - Seth Allcorn
The complexity and dynamism of organizations make them difficult to understand and manage. This book presents the workings and designs of organizations and iden... |
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CMMI SCAMPI Distilled Appraisals for Process Improvement
CMMI SCAMPISM Distilled CMMI SCAMPISM Distilled Preface Capability Maturity Model Integration (CMMI)... |
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